Working with Stylmark

We want to make it easy to do business with us!
Please call with any questions or to discuss your special needs.
Phone: 800-328-2495
Fax: 763-574-1415

For a quote, please e-mail us at: estimating@stylmark.com

Placing an Order
You may place an order with us by either fax or telephone. When placing an order, please specify the finish number. Finish numbers and samples are located on our color/finish card (call to request one if needed). When ordering brushed or buffed finishes, please refer to our catalog to verify the surface that is brushed. Order acknowledgements will be sent upon request.  A minimum order charge of $50.00 applies to all orders.

Lead Times
Stocked extrusions:  Available for shipment within one business day. Refer to the Stocked Extrusions section of this website for a list of stocked extrusions and finishes.

Non-stocked and fabricated items:  Call for shipping lead times. Typically, we strive to ship non-stock orders within one week, and fabricated orders within one to four weeks. To maintain the promised shipping date, fax us a written purchase order within 24 hours of our quote.

Curved materials:  Call for shipping lead times. Lead times for curved materials may vary.

Methods of Payment
With approved credit, we will ship your order on an open 30-day account. To open an account, simply request a credit application or download the form from the Download Forms page. Open accounts are subject to 1%-15 days/net 30 terms.

We accept Visa, Mastercard, and American Express (Credit card transactions are limited to $15,000). Prepayment by check is also an option, and we can accept checks via fax. Call our Customer Service Department for details

Prepay and Add Freight
Stylmark is pleased to announce the addition of a Prepay & Add freight option for your domestic shipments.  

Eliminate the hassles associated with collect freight deliveries and let us find the most economical rate to meet your requested delivery.  We will share the benefits of our established relationships with multiple carriers and pass those savings on to you.  

To take advantage of this new option, simply talk to your customer service representative when you are ready to place your order. Once your order is completed and in shipping, our staff will compare up to ten carriers’ rates and service levels and select the one that best fits your needs.  
This option is available to customers with established terms or those that will remit via credit card.

Delivery
All orders are shipped F.O.B. Stylmark. Larger orders and 12' lengths are shipped freight collect via truck lines selected by Stylmark, unless otherwise specified by the customer.

Smaller orders and extrusions cut to 8' or less are shipped best way freight collect unless otherwise specified. Shipping and handling charges for UPS shipments are added to your invoice.  Expedited shipping available upon request.

Stylmark reserves the right to ship customer pick-up orders via best method if the order has not been picked up within three days of the scheduled date.

Special delivery requirements? Please let us know - we will do everything we can to meet your needs.